Shipping policy
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Delivery delays can occasionally occur due to unforeseen circumstances such as weather, high volume of orders, or other logistics issues.
Shipping Destinations
- We currently ship to addresses within the United States of America.
- International shipping is available to select countries. Additional fees may apply.
Shipment Confirmation and Order Tracking
- You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- If you have not received your order within the estimated delivery time, please contact us at pattyp@milkyseason.com with your order number, and we will look into it for you.
Customs, Duties, and Taxes
- Milky Season is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).